FAQs
Product Information
How do I use your products?
Our products are simple to use, see each product page for instructions.
Where can I use your products?
OZIUM® combats unpleasant odors in kitchens, bathrooms, pet spaces, funky cars, sweaty gym bags and everywhere in between.
Where can I find OZIUM® in store?
For a full list of retail partners visit our store locator.
Is there someone I can speak to?
Of course! You can email us via the contact page or phone: 844.696.4836
Our customer service team is available Monday - Friday, 8:00am-5:30pm EST
What are the ingredients for OZIUM® Air Sanitizer?
The active ingredients are Triethylene Glycol and Propylene Glycol. Glycols are a form of alcohol that are useful for sanitizing the air and neutralizing odors. They are found in numerous products and are safe for their intended use. You can find ingredients information and SDS at sds.myniteo.com
Do I need to leave the room after spraying OZIUM® Air Sanitizer?
If directions are followed and OZIUM® is only sprayed for one second in the middle of the room, it is not necessary to leave the room after spraying.
Can I use OZIUM® Air Sanitizer on my furniture or fabrics?
You can spray near furniture and fabrics, but do not spray directly on furniture and fabrics. If any droplets form, wipe up immediately to prevent damage or staining.
Is OZIUM® safe to use around pets?
You can use OZIUM® Air Sanitizer around pets but do not spray on or use too closely to them.
Does OZIUM® Air Sanitizer really kill bacteria, or does it just mask odors?
OZIUM® Air Sanitizer eliminates odors by temporarily reducing odor causing bacteria – not masking them.
Unlike air fresheners that simply mask odors, OZIUM® Air Sanitizer reduces airborne bacteria, a cause of odor.
*non-public health bacteria.
What is the difference between OZIUM® Air Sanitizer and air fresheners?
OZIUM® Air Sanitizer eliminates odors by temporarily reducing odor causing bacteria – not masking them.
Unlike air fresheners that simply mask odors, OZIUM® Air Sanitizer reduces airborne bacteria, a cause of odor.
*non-public health bacteria.
Is OZIUM® Gel the same as OZIUM® Air Sanitizer?
OZIUM® Air Sanitizer Spray and OZIUM® Odor Eliminator Gel both obliterate odors, but in different ways.
OZIUM® Air Sanitizer attacks and temporarily reduces airborne bacteria*.
OZIUM® Gel is an odor eliminating gel that continuously combats tough odors in a discreet easily concealed container.
Ozium® Air Sanitizer Spray and OZIUM® Odor Eliminating Gel work perfectly together to obliterate odors, creating a fresh and clean environment.
*non-public health bacteria.
Shipping & Returns
Do you offer free shipping?
We offer free U.S. ground shipping on all orders over $25. Discount automatically applied at checkout.
How can I track the status of my order?
Once your order has shipped you will receive a shipping notification email with tracking details.
Can I change the shipping address after placing my order?
If you need to make changes to your order please email us via the contact page or phone 844.696.4836
Our customer service team is available Monday - Friday, 8:00am-5:30pm EST
Do you ship to P.O. Boxes, Puerto Rico, U.S. Virgin Islands, or military bases?
We sincerely apologize for any inconvenience, but at this time, we are unable to ship orders to P.O. Boxes, Puerto Rico, U.S. Virgin Islands, or military bases.