FAQs
Product Information
How do I use your products?
Our products are simple to use, see each product page for instructions.
Where can I use your products?
OZIUM® combats unpleasant odors in kitchens, bathrooms, pet spaces, funky cars, sweaty gym bags and everywhere in between.
Where can I find OZIUM® in store?
For a full list of retail partners visit our store locator.
Is there someone I can speak to?
Of course! You can email us via the contact page or phone: 844.696.4836
Our customer service team is available Monday - Friday, 8:00am-5:30pm EST
Shipping & Returns
Do you offer free shipping?
We offer free U.S. ground shipping on all orders over $25. Discount automatically applied at checkout.
How can I track the status of my order?
Once your order has shipped you will receive a shipping notification email with tracking details.
Can I change the shipping address after placing my order?
If you need to make changes to your order please email us via the contact page or phone 844.696.4836
Our customer service team is available Monday - Friday, 8:00am-5:30pm EST